Unique Features
With entry level pricing and truly unlimited scalability, SimOneEMS™ is a proven Enterprise level suite of
integrated applications that enables your company to centralize and manage all eCommerce processes
from one interface – for multiple companies selling in multiple domestic or international marketplaces.
What Makes SimOneEMS™ Different?
Centralize All Processes
The problem:
In addition to keeping track of multiple User IDs and Passwords for each department, you
need to license, manage, update, define security levels and try to coordinate numerous
software applications to manage and automate your shipping, accounting,
warehousing/inventory, purchasing, etc. The systems do not “talk” to each other, so
redundant tasks are abundant. Very inefficient.
The solution:
SimOneEMS centrally enables and manages all of your eCommerce processes within one
system – with one interface and one login. Email is the only process to run outside of
SimOneEMS, but SimOneEMS will help manage that as well (see Rules Wizard below). All
your Business processes share one interface and one database. Therefore, data is shared
between processes to eliminate redundancy and transcription errors saving you time, money
and frustration.
Multiple Businesses in Multiple Marketplaces
The problem:
Your business has grown. You have learned that having numerous Businesses (DBAs) in
numerous marketplaces opens more revenue streams. But, Amazon, other marketplaces and
some vendors frown on this model. You need anonymity for each Business.
The solution:
SimOneEMS will keep your Businesses and DBAs separate in the eyes of vendors and
marketplaces. Our system supports running numerous Businesses in numerous
Marketplaces all from within one EMS. You can now centrally manage inventory and
warehousing, accounting, shipping, purchasing—everything— from one system, and know
what is happening and what has happened within each Business entity. For example, you
can share inventory and warehouses between Businesses and still ship efficiently—with
anonymity—and SimOneEMS will centrally report on the aggregate activity within all your
Businesses.
Temporal Data / Auditing
The problem:
Things change rapidly, but you need to know where everything stands – right now. Amazon
FBA does not give you the true inventory status – it is not real time nor is it accurate. Has
that return been received? What is my true inventory status – in-house? With vendors? In
virtual warehouses? Has an order been drop shipped by our vendor? Has the refund been
issued?
The solution:
Not having the correct data makes it impossible to make business decisions quickly.
Software that does not offer you temporal data is providing you with incorrect data and,
therefore, faulty decision making. Temporal Data allows you to learn the true status of your
orders, returns and inventory at any point in time.
SimOneEMS uses Temporal Data to reliably reflect your true inventory. By viewing
inventory status and using temporal data SimOneEMS can reveal the real-time status of a
product – returned, lost, damaged, in transit, etc.
Having correct data will provide you with the necessary minute to minute intelligence you
need to run your business.
Business Rules Wizard
The problem:
Much of business is processes. Usually, most processes are recurring, redundant, labour
intensive and prone to errors. Management’s goal is to eliminate redundancy and streamline
operations. Automation frequently becomes the solution.
The solution:
Set up Business Rules whenever possible. You receive a small order – send a thank you.
You receive a large order – send an even more grateful email with an incentive to return. You
receive an order from a VIP customer – send a thank you and schedule a phone call.
You decide how, when and why events occur within your Order Management System.
Automate your emails, orders, listings, phone calls and much more, all with rules based on
an action event system. Let the rule wizard work for you to save you time, money, and the
hassle of remembering things that can be done by automation. Work with ease while we
take that extra load off your shoulders and allow your business decisions to be fully
automated.
SimOneEMS facilitates creating and enforcing Business Rules in every aspect of your
business – all within your eCommerce Management System.
Returns Handling
The problem:
inventory problems create reconciliation trouble in your warehouses. You never know the
true status of returns (especially at Amazon FBA).
including your vendors’ warehouses for dropshipped orders. SimOneEMS will also provide
the true status of a return – damaged, in transit, lost, etc. so you can constantly have a
true snapshot of your inventory. SimOneEMS can even issue credits for returns to your
Vendors. Having a returns system that your customers like—and that offers you real
control—can be a huge differentiator for your business and make your business model
more effective.
Virtual Warehousing
The problem:
You have inventory in numerous places – your warehouses, with vendors (some even
prepaid?) and with marketplaces like Amazon FBA. Coordinating inventory is at least a
problem, if not impossible.
The solution:
SimOneEMS will report on the exact location and track the true status of each product
including “prepaids” sitting at a vendor partner and returns (see Returns Handling above).
Now that you now know where all your products reside and their status, SimOneEMS can
use that current inventory data to decide what is the least costly and most expeditious
place to ship from and which carrier to use from that location (see Ship Saver below).
Ship Saver
The problem:
For every order, consider the amount of manual labour that can be involved in answering
the question “What is the fastest and least expensive way to ship a package?”
The solution:
Exclusively for SimOneEMS clients, our “Ship Saver” feature automates the whole effort of
answering that question. Ship Saver considers where the package needs to go, the closest
warehouse, the amount the client paid for shipping and the least expensive
rate—domestically and internationally. SimOneEMS interfaces to all the major shipping
carriers—UPS, FedEx, USPS, & DHL—and all will be considered. From one Shipping
Manager screen, your staff may override the defaults you have defined to “Ship Saver”.
“Ship Saver” has saved many of our clients thousands of dollars a month – another reason
SimOneEMS realizes a very quick ROI.
Product Variations
The problem:
If you offer Product Variations it is virtually impossible to keep track of prices, repricing
and inventory for your “Child” items. Creating and managing listings are problematic as
well.
The solution:
SimOneEMS will assure accurate quantities and prices for variation items - on all
marketplaces. The children in variation listings are unique items with their own SKUs so
all prices and quantities can be kept separate and accurate. Your orders will contain the
SKU of the actual child item ordered.
SimOneEMS will easily create and manage your variation style listings. When
tagging onto existing variation listings, our system uses the UPC or ASIN to put your child
items on the correct listings. Each child item can also be independently auto-repriced by
SimOneEMS.
SimOneEMS supports all of the variation options offered in Amazon variation listings.
eBay variation style listings are fully supported. It’s easy to launch listings with
multiple drop-down menus such as color variations. Edit your live listings and/or add more
children to them later.
eBay Marketplace
The problem:
Being one of the biggest marketplaces in the world, sellers put up with the inefficiencies of
doing business on eBay, especially creating listings.
The solution:
SimOneEMS is proud to partner with eBay.com to help our clients get the exposure they
want while easing the administrative tasks. We offer full integration with PayPal and your
accounting, Global Shipping, subsidy placements and reports for eBay daily deals sellers.
You can quickly import all your current eBay auctions / listings in no time at all.
To ease the Listings hassles, SimOneEMS can import product information (including
photos) from a listing on eBay, Amazon, Amazon FBA, or from a manufacturer, vendor or
a spreadsheet and we will create the listing (including the Description). You can do mass
updates to listings and even create listings with variations.
SimOneEMS Q-Store
The problem:
You need a full featured world-class eCommerce site that is ready to go and ready to
grow.
The solution:
A robust, fully featured eCommerce store exclusively for SimOneEMS clients. The Q-store
provides all the features you need to begin selling online and is designed and optimized for
Google SEO rankings. Q-Store uses all the sophisticated technology available including
Elastic Search, Redis, Flask, Mongo DB and the Q-Store uses Heroku for your cloud
hosting.
All you really need to do is import your products, create some banners, connect your
payment processors, define your policies, and tell the world you have great products.
SimOneEMS Accounting
The problem:
Tracking every financial transaction occurring in your Order Management System can be
stifling and error prone if left to manual methods.
The solution:
SimOneEMS’ accounting module centralizes every transaction occurring in SimOneEMS in
order to produce the reports you need – now and by period. SimOneEMS will manage your
vendor accounts, sale accounts, payment accounts, shipping accounts, returns and much
more.
All data is collected and formatted for easy exporting to sophisticated accounting systems
like QuickBooks or any other system that will read a standardized CSV file.